Information We Collect
We collect information you provide directly to us, information that is generated automatically when you use Pulse, and information we receive from third-party services you connect (such as a Google sign-in).
Account Information
When you create an account we collect your name or display name, email address, profile photo (where provided), authentication identifiers, and the pools you create or join.
Payment Information
Paid pool entries are processed by our payment provider. We do not store full card numbers or banking credentials on our servers. We retain transaction metadata (amount, currency, status, reference) to reconcile payments and fulfil legal obligations.
Device and Usage Data
We automatically collect technical information such as device type, operating system, browser, IP address, language, time zone, and how you interact with the Platform. This helps us keep the service secure, troubleshoot issues and improve the experience.
Cookies and Analytics
We use cookies, local storage and similar technologies to keep you signed in, remember your preferences, measure feature usage and detect abuse. You can control cookies through your browser settings and via the in-app consent banner.
How We Use Information
We use information to:
- Operate, maintain and improve Pulse.
- Run pool draws, eliminations and notifications.
- Process payments and prevent fraud.
- Communicate updates, support replies and product news.
- Comply with legal obligations.
Advertising & Ad Networks
Pulse may display advertising provided by third-party ad networks, including Google AdMob and Google AdSense. These networks may collect anonymous advertising identifiers, device information and interaction signals to serve relevant ads and measure their performance. They may also use cookies and similar technologies subject to their own privacy policies.
You can opt out of personalised advertising at any time via your device settings (for example, "Reset advertising ID" or "Limit ad tracking" on iOS / Android) or through Google Ads Settings.
Data Protection
We use industry-standard administrative, technical and physical safeguards including encryption in transit, access controls and row-level security on our databases. No method of transmission over the internet is 100% secure, but we work hard to protect your data.
Third-Party Services
We rely on a small number of trusted providers — for example, hosting, authentication, analytics, payments and ad serving — to operate the Platform. These providers only receive the information they need to perform their service and are bound by confidentiality and data protection obligations.
User Rights
Subject to applicable law, you have the right to access, correct, download or delete your personal information, withdraw consent and object to certain processing. To exercise these rights, contact us at [Support Email].
Data Retention
We retain your information for as long as your account is active or as needed to provide the Platform, comply with legal obligations, resolve disputes and enforce our agreements. When no longer required, your data is deleted or anonymised.
Children's Privacy
Pulse is not directed to children under 18 and we do not knowingly collect personal information from them. If you believe a minor has provided us with personal data, please contact us so we can remove it.
Contact Information
For privacy questions or requests, contact:
- Company: [Company Name]
- Email: [Support Email]
- Address: [Business Address]
Updates to this Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be highlighted in-app or by email.